Juniour Audio Visual Technician | All Regions

Ensuring quality of workmanship on any customer site is of highest standard technically as well as commercially.

Provide service and customer support for site visits, installations and call-outs.
Diagnose errors or technical problems and determine resolutions.
Continuously strive to ensure quality of workmanship.
Follow company procedures and document requirements.
Ensure tools and stock on-hand are maintained.
Communicate with coordinators, technical and project managers and share information across the organisation, with regular and accurate feedback.
Understand customer requirements and make appropriate recommendations where appropriate.
Build positive relationships with customers, ensuring that the business is well represented.
Maintain up to date knowledge of products, best practices, and industry trends.
Continually seek opportunities to increase customer satisfaction and deepen client relationships.
Continuously improve, ensure compliance, and implement strategy for Health and Safety in terms of applicable law as well as good practice.
Maintain efficiency in billable hours.
Maintain punctuality in accordance with projects and services.

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